Information We Collect

When you interact with SyscodeOn's financial analysis platform, we collect information that helps us provide better business activity insights. This includes personal details you provide when creating an account, such as your name, email address, and company information.

Our system also automatically gathers technical data about how you use our platform. This covers your IP address, browser type, device information, and usage patterns within our financial analysis tools. We track which features you access most frequently and how long you spend analyzing different business metrics.

How We Use Your Information

Your data helps us deliver personalized business analysis services tailored to your company's needs. We use your information to generate financial reports, identify business trends, and provide recommendations for operational improvements.

• Customize dashboard analytics based on your industry and business size
• Send relevant updates about new features that match your usage patterns
• Improve our algorithm accuracy by analyzing aggregated user behavior
• Provide customer support and respond to your inquiries effectively
• Ensure platform security and detect unusual account activity

We also use anonymized data to enhance our overall service quality. This means combining information from multiple users to identify common business challenges and develop better analytical tools.

Data Sharing and Third Parties

SyscodeOn operates with strict data sharing principles. We don't sell your personal information to marketing companies or data brokers. However, we do work with carefully selected service providers who help us maintain and improve our platform.

Our trusted partners include cloud hosting providers, email service platforms, and analytics tools that help us understand user experience. These companies only access the minimum information necessary to perform their specific functions and are contractually required to protect your data.

In certain situations, we might need to share information with legal authorities if required by Thai law or to protect our users' safety. We'll always notify you about such requests unless legally prohibited from doing so.

Your Privacy Rights

As a user of our financial analysis platform, you have comprehensive control over your personal data. Thai data protection regulations and our own privacy standards give you several important rights:

To exercise any of these rights, simply email our privacy team or use the data management tools in your account dashboard. We typically respond to requests within five business days.

Data Security Measures

Protecting your business information is fundamental to everything we do at SyscodeOn. We use enterprise-grade encryption for data transmission and storage, ensuring your financial analysis data remains secure both in transit and at rest.

Our security infrastructure includes regular vulnerability assessments, automated backup systems, and restricted access controls. Only authorized team members can access user data, and all access is logged and monitored for unusual activity.

We maintain our servers in secure data centers with physical security measures, redundant power systems, and 24/7 monitoring. Regular security audits help us stay ahead of emerging threats and maintain the highest protection standards.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our financial analysis services. Active account data is maintained while you use our platform, but we automatically archive older analysis reports after two years of inactivity.

When you close your account, we begin a systematic deletion process. Most personal data is removed within 30 days, though some information may be retained for up to seven years to comply with Thai business record requirements.

International Data Transfers

While SyscodeOn operates primarily within Thailand, some of our service providers and backup systems are located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.

We only work with countries and companies that provide adequate data protection standards. All international transfers are secured through contractual agreements that require the same level of privacy protection we maintain domestically.

Policy Updates

As our business analysis platform evolves and privacy regulations change, we may need to update this policy. When significant changes occur, we'll notify active users via email and through prominent notices on our platform.

Minor updates, such as clarifications or contact information changes, will be posted here with updated effective dates. We encourage you to review this policy periodically to stay informed about how we protect your privacy.